Shipping policy
Thank you for choosing us for your numismatic collection. To ensure the safety and security of your valuable collectibles, we have established the following shipping policy.
1. Processing Time
โขAmerican Silver Eagles may take up to 20 business days to ship.
โขAll items are securely packed and shipped via insured delivery.
โขShipping times are estimated from the date of order confirmation.
โขAll items are securely packed and shipped via insured delivery.
โขShipping times are estimated from the date of order confirmation.
โขYou will receive another notification when your order has shipped.
โขCustomers will receive tracking information once the item ships.
2. Shipping Methods & Carriers
We use secure and reliable carriers to ensure your items arrive safely:
โขUSPS Registered Mail / Priority Mail
โขUPS / FedEx (Insured)
โขNote: We do not ship to P.O. Boxes for high-value orders to ensure secure delivery.
3. Shipping Rates
โขStandard Shipping: $5.99, Free for orders over $99
โขShipping charges for your order will be calculated and displayed at checkout.
4. Full Insurance & Security
โข100% Insured: Every package we ship is fully insured for its full replacement value through a third-party insurance provider.
โขDiscreet Packaging: To prevent theft, all items are shipped in discreet, unmarked packaging that does not indicate the contents inside.
โขSignature Required: For your protection, all orders over $150 require an adult signature upon delivery.
5. Order Tracking
โขWhen your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
6. Lost or Damaged Shipments
โขIn the unlikely event that your package is lost or damaged in transit, please contact us immediately at [support@isuperservice.com].
โขWe will initiate a claim with the insurance carrier. Please note that claims may require your cooperation in providing a signed statement or photos of the damaged packaging.
7. International Shipping
โขCurrently, we only ship within the United States.
8. Address Accuracy
โขPlease ensure your shipping address is correct at checkout. We are not responsible for lost packages due to incorrect addresses provided by the customer.
If you have any further questions, please don't hesitate to contact our support team at [support@isuperservice.com].